Terms of service
Last updated: 3 October 2026
About this store
Bhaagyavaan at bhaagyavaan.com is operated by Lokmitra Ventures Private Limited, CIN U73100UP2024PTC209695, with its registered office at LGF 135, Baldeo Plaza, Gorakhpur, Uttar Pradesh – 273001, India. These terms cover browsing and purchases through the store, together with the policies linked below.
Orders and accurate information
You must be legally capable of entering a contract, or use the store under the supervision of a parent or legal guardian. Provide accurate contact, delivery and payment information. Do not use another person's payment method without authorisation or misuse the website.
An order acknowledgement confirms receipt of your request. Acceptance is confirmed through dispatch or our explicit written acceptance. Orders are subject to availability and payment verification. If a material listing or pricing error is discovered before acceptance, we will explain it and seek your agreement to the correction or cancel and refund the affected order. We do not change an accepted price retrospectively without agreement.
Product information and care
The product description identifies the material, finish, quantity and intended use. Do not assume a decorative or spiritual item is food-safe, suitable for cooking, or dishwasher-safe unless its listing expressly says so. Follow the product-specific care instructions and contact us if uncertain.
Screen settings can affect perceived colour. Disclosed natural or handmade variations do not remove your remedies for incorrect, defective, unsafe or materially misdescribed products. No medical or health benefit is promised by the sale of a spiritual or metal product.
Prices, payments and invoices
Prices are displayed in Indian rupees unless otherwise stated. Applicable taxes, shipping and other agreed charges are shown before payment. Pay only through methods offered at checkout or a verified payment instruction from us. We do not request card PINs, UPI PINs or OTPs for support or refunds. Request any required business-invoice details before the invoice is issued; corrections are subject to applicable law.
Shipping, cancellation and refunds
Our Shipping Policy and Returns, Refunds & Cancellations Policy explain delivery, returns, costs and refund handling. A special condition for a customised or bulk order must be clearly disclosed and agreed before purchase.
Website content and third-party services
Brand assets, photography, descriptions and website content belong to their respective rights holders. You may use the site for personal shopping, but may not copy content for commercial use without permission. Third-party links and payment or courier services have their own applicable terms; using them does not remove our responsibilities to you as the seller.
Privacy and communications
Personal information is handled as explained in our Privacy Policy. Transactional messages are used to manage your order. Promotional communications can be opted out of through the available unsubscribe option or by contacting us.
Responsibility and disputes
Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded, including remedies for defective goods, unfair trade practices or our failure to fulfil an accepted order. We aim to resolve concerns through customer support. These terms are governed by Indian law, without restricting access to a competent consumer commission, court or other statutory remedy.
Updates and contact
We may update these terms for future use of the store. The terms applying to an accepted order are those supplied when it was placed, subject to changes required by law. The updated date appears above.
For assistance, email support@bhaagyavaan.com with your order number and the details of your request. Bhaagyavaan is operated by Lokmitra Ventures Private Limited.
Legal Information
Store: Bhaagyavaan
Website: bhaagyavaan.com
Legal operator: Lokmitra Ventures Private Limited
CIN: U73100UP2024PTC209695
GSTIN: 09AAFCL9880K1ZP
Registered office: LGF 135, Baldeo Plaza, Gorakhpur, Uttar Pradesh – 273001, India
Customer support: support@bhaagyavaan.com
Bhaagyavaan offers spiritual, home, kitchen, dining and gifting products as described in each listing. Company identification and contact information are provided for transparency and do not constitute a government endorsement or product certification.
Please read these Terms and Conditions, our Privacy Policy, Shipping Policy and Returns & Refunds Policy before placing an order. Product and brand intellectual property belongs to its respective owner.
Any court hearings relating to disputes arising from these terms or purchases from Bhaagyavaan will take place before competent courts in India, subject to applicable law and statutory consumer rights.